The user can contact Kloreys, through the forms established for this purpose on the website. To this end, the user must provide Kloreys information about the type of query, their name and surname, country from which the query originates, their email, telephone number, as well as the purpose for the enquiry they wish to perform. Kloreys will use this data to process the query and contact the User. The legal basis for the processing of such data is based on the consent of the User. The retention period of this data for this purpose shall be one year, unless other time limits apply.
In order to carry out the process of purchasing Kloreys products, the user must provide personal data that will be processed by Kloreys to manage shipments, payments and collections, as well as to provide other services related to the above such as fulfilment of guarantees, returns, etc. The legal basis for the processing of such data is based on the execution of a contract. The retention period shall be five years, unless other time limits apply.
The user may contact Kloreys through the website in order to take part in selection processes that are taking place in the company. To do so they must provide their identification and contact details, as well as other information related to their academic training. Such data will be used to take the User into account for active job openings. The legal basis for the processing of such data is based on the consent of the User. The retention period for this data shall be one year.
The user can, if desired, provide their identifying data and email address in order to subscribe to the latest news, promotions and updates from Kloreys, to periodically receive communications to their email or mobile device (where appropriate). The legal basis for the processing of such data is based on the consent of the User. The retention period of this data shall be the time that the user remains subscribed to our Newsletter sending system.
The website uses technology for the implementation of files called cookies on the user’s device, which may be used for access and navigation of www.Kloreys.com. Cookies can be blocked or disabled at any time through browser configuration options, and are used to improve your browsing experience on our website, analyse user’s navigation and offer personalised content. If you would like more information, please see our Cookies Policy. The legal basis for the processing of such data is based on the consent of the User.
If the user expressly authorizes it, Kloreys may send them advertising of services and/or promotions available at www.Kloreys.com, such as news and/or discounts, among others. The user may revoke this consent at any time. The legal basis for the processing of such data is based on the consent of the User. Furthermore, when a user makes a purchase through www.Kloreys.com, we may send them commercial communications about our company’s products, to the extent that they are similar to those purchased, and unless the user tells us otherwise through the procedure to that effect. The legal basis of this processing is legitimate interest. The retention period of such data will be 36 months since the last time the user interacted with us.
Furthermore, the user may revoke their consent for the such processing, exercising their rights of access to and rectification or erasure of their personal data, objection to processing, restriction of processing and data portability, alerting Kloreys by sending an email to admin@Kloreys.com or writing to the physical address indicated above, with “Data Protection” as the subject line. In both cases, the communication should be accompanied by any official document that will provide identification to avoid access to the user’s data by third parties. Finally, the user can communicate any modification in writing or request their removal, indicating so through any of the addresses provided. At any time, the user may lodge a complaint with the control authority.
The relationship between Kloreys and the user shall be governed by Spanish regulations and any disputes shall be submitted to:The courts of the city of Marbella; or if there are no commercial courts in the city of Marbella, the courts of Málaga shall have jurisdiction if the user is a business.
The courts of the city of residence of the user, if the user is an individual consumer, in accordance with current law